cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

unable to use my zoom

fronis
Newcomer
Newcomer

‎2023-05-01 05:03 PM

Thank you for reading.  First I was in meetings but unable to turn on my camera, then I was unable to sign in, now I am unable to access my account at all.  I have uninstalled and reinstalled the program.  

0 Likes
1 REPLY 1

willjoe2442
Contributor I
Contributor I

‎2023-05-02 01:57 AM

If you have trouble starting Zoom on the desktop or web, joining a meeting, or signing in to your Zoom account, we recommend clearing cache and cookies in your device or in your browser. Clear the cache and cookies from the Google Chrome browser, then relaunching Google Chrome also fixes the issue.

 

Regards,

Will

0 Likes