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my camera not working

13579d
Listener

2 weeks my video disappeared and now it is a black screen with a slash through a camera.  I have uninstalled, reinstalled several times.  I have checked camera settings in windows - which allows.  I have even updated my camera driver for my laptop.  Still not working and cannot get any answers.  Help!!!!!

1 ACCEPTED SOLUTION

Jameswalter
Participant

Restart your computer. If Zoom video or camera still freezes after a restart, uninstall the Zoom client and reinstall the latest version from our Download Center.

 

Regards,
James

View solution in original post

1 REPLY 1

Jameswalter
Participant

Restart your computer. If Zoom video or camera still freezes after a restart, uninstall the Zoom client and reinstall the latest version from our Download Center.

 

Regards,
James