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Zoom recordings fail to load

seletts
Listener

I have recorded meetings, but when I go to Meetings>Recordings, all I get is the loading timer. This has been going on for days. How do I access my recordings when nothing on the Recording page will load?

1 REPLY 1

PatrickK
Listener

I've had it happen where the recording gets stuck processing.  I called support and they were able to restart the process, the recording was available within the hour, though it could have taken up to 24 hrs.