fail the convert recording file

[Jay32]

I'm using the free version of Zoom, and sometimes I record during meetings. After the 40-minute first meeting, the recording takes some time to convert, and if the second meeting ends during the conversion, the second meeting recording says that conversion failed and says, "Please convert this recording later in Meeting->Recorded." I can't find that part. No matter how much I search and try, I can't figure it out, so I'm asking. Zoom was told that there is a recording tab in the meeting tab, and that there is a recording that was recorded but not converted, but I can't find the recording tab in the meeting tab. I also received another answer saying, "if the file failed to convert then the files are in the same place as recordings. Folders docs->zoom and then name and date of meeting.", but I can't find that on my PC either.

[rhuta_bhayga]

I'm in the same boat, also free version, but I'm not even getting a "failed to convert" message. When I end the meeting, I can see the recordings, but just the "double click to convert" files, plus a "tag" file. I double click on the files and nothing happens. Nothing at all. They're on a dedicated drive so there's plenty of room. I've even copied them to another drive, but nothing happens.