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Zoom app stuck on connection; cannot join meeting

dugojoy
Listener

How do I fix my zoom app not working, and mic not working for the browser.

11 REPLIES 11

zoomhelper
Listener

delete the app then reopen the app and leave and rejoin the meating if this helped please click the solved button next to what i wrote

I actually did that twice but it didn't work, always the same thing

are you on iphone

no I'm on my macbook pro

dugojoy
Listener

dugojoy_0-1653329956001.png

 

do you have internet

yes

zoomhelper
Listener

if you don't got internet it won't work

I have internet, otherwise I couldnt be replying to you right now 

I have had the same issue on my MacbookPro for weeks: I can't use Zoom at all and all the uninstalling and reinstalling does not work. I'm about to go away from Zoom as this does not seem to have a fix and I am sick of doing Zoom meetings on my phone and not being able to see the shared documents...

do you happen to have the one with the m1 chip? I have that one from last year