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Wellbeing
Newcomer
Newcomer

I subscribed to upgrade in April.  Last night my zoom reverted to basic.  What do I do.  I tried to phone but needed an id.  I put in my id but their telephone system was recognising my 3 for a 2 so could not get put through.  I tried 3 times same thing.  I have sent a note to sales but they have not got back to me.  Help please - what can I do?

 

1 REPLY 1

AnderV
Zoom Employee
Zoom Employee

Hello there!

Are you the Owner or an Admin of the account? If so please send an email to *********** so we can assist you further.

If you are a User, please check with your Admin for assistance.