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Browse Backgrounds2021-10-03 08:47 PM - last edited on 2022-03-25 10:19 AM by Bri
I previously used Google Signin to link to my account - but because i travel around and use different people's devices, some times i need to just signin using my email and password.
I cannot seem to reset my password as ZOOM keeps forcing me to link my Google Account - which i'm not comfortable with, as i use it on so many devices. How do i stop that?
I tried unlinking my user, under user management but it doesn't seem to work
Solved! Go to Solution.
2021-10-04 08:20 AM
It could be that your profile only has the Google sign-in method, which would explain why you cannot reset your password, as Zoom has no email/password login method for you.
To check this:
If you don't see Work Email listed, this means you have no normal email/password login method. To create that method in addition to your Google sign-in, follow these instructions: https://support.zoom.us/hc/en-us/articles/202480323-Linking-your-Zoom-Account-#h_01F5GPBMSKJ7MAV5TNC...
Hope that helps and please make sure to mark the solution as accepted if this information is what you needed.
2021-10-04 08:20 AM
It could be that your profile only has the Google sign-in method, which would explain why you cannot reset your password, as Zoom has no email/password login method for you.
To check this:
If you don't see Work Email listed, this means you have no normal email/password login method. To create that method in addition to your Google sign-in, follow these instructions: https://support.zoom.us/hc/en-us/articles/202480323-Linking-your-Zoom-Account-#h_01F5GPBMSKJ7MAV5TNC...
Hope that helps and please make sure to mark the solution as accepted if this information is what you needed.
2022-05-17 01:29 AM - edited 2022-05-17 01:32 AM
You can unlink the Google account from your Zoom account (I've done it succesfully) but it's rather convoluted process.
Let's say you currently log into Zoom using your Google account and you want to log in using your personal email account. Do the following steps:
2023-04-29 08:58 AM
Thank you
2022-05-18 11:53 AM
Completely remove Google login
Has anyone managed to complete unlink and remove Google login from an existing account? Love to know how. Currently, I have both Google, and email. But email will not work until Google is removed.
2022-05-18 11:35 PM
See step 11 above. Zoom support must remove your Google login manually.
2023-03-06 02:10 PM
I tried calling to get this done, but I do not have the right kind of account to talk to a person. How do you get a real person to do this removal?
2023-03-06 02:53 PM
I did not call them. I used the standard contact form I found somewhere on this site and wrote a message to them. I am lowest-tier free user.
But it's possible the process has changed now. I did it almost 1 year ago.
2023-08-04 03:15 PM
Is it possible to unlink Google login but still use my google e-mail as my login e-mail?
2023-08-04 03:27 PM
Yes, it is! First, use the process described above to completely remove Google login and tie your Zoom account to some other (temporary) email. After this is done, use Zoom account setting to change the login email back to your original Google email and go through all standard security checks. You can then login using your Google email and password.
2023-08-04 03:27 PM - edited 2023-08-04 03:28 PM
(Sorry wrong reply thread.) How can I remove this?
2023-12-26 11:08 AM