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Zoom Will Not Sign In or Connect Via Google Login Windows 11

JaredRosenberg
Newcomer
Newcomer

Hello,


I'm at my whits end right now. I recently installed Windows 11 on my new computer and downloaded the newest version of Zoom. Since then, I am unable to login to my Zoom Workplace account via the Google login. It takes around 20-30 times of repeatadly trying to login via Google before it does. Then, when it finally logs in, it will not connect to my meetings. I'm getting error 5003 when doing so.

I've tried troubleshooting connection issues, but can't find a solution. Is anyone else having this issue? Would this be an issue with my network driver (Killer(TM) Wi-Fi 7 BE1750x 320MHz Wireless Network Adapter (BE200NGW))?

Any help would be great. It's caused a massive headache for my work productivity.

1 REPLY 1

storyhub
Community Champion | Customer
Community Champion | Customer

Yes that wireless adapter may be configured incorrectly. Be sure you have installed the latest Intel drivers. Most likely you are having firewall or bandwidth issues. See the following for possibilities.

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0070334

https://www.intel.com/content/www/us/en/download/19351/intel-wireless-wi-fi-drivers-for-windows-10-a...

If this works please click accept as a solution.