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I run daily classes for students and have been successfully using chat with all of my students for several years. Last week, a new problem arose. I can send out chats to everyone and individuals with no problems. But I'm not receiving the response chats from several accounts. Other members of the class can see the responses from these accounts, but not me the host! This is only affecting four of the twenty student accounts.
I've gone through all the settings and tried everything I can think of. Any suggestions? I can't seem to find anything on their end or my end to explain or fix this problem.
Thanks for any advice you may have.