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Pending App request

Acmegym
Newcomer
Newcomer

‎2022-08-30 08:58 AM

Hi everyone,

I try to add an app to my zoom, but I receive this replace: " Your request to add this app as been submitted to your admin and is pending their approval" .

The problem is that my admin can't find the request. Please, could you tell me where to look to find it?

Thank you,

Andrea

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2 REPLIES 2

Bort
Zoom Employee
Zoom Employee

‎2022-08-30 09:50 AM

Hi @Acmegym 

Your admin should be able to review any pending App requests in the Marketplace directly. This article has information about where to see all pending requests: https://support.zoom.us/hc/en-us/articles/360027829671-Pre-approving-and-approving-apps-in-Zoom-App-...

 

Hope that helps and please make sure to mark the solution as accepted if this information is what you needed.

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rissa
Newcomer
Newcomer

‎2024-04-23 07:55 AM

I'm also having this issue, but I don't have an admin. It's a basic account, that I created on my own. When I try to download an app, it says it's pending approval by the admin. But I can't find any info about an admin on my account, and I don't see approval permissions on my account either.

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