Maintenance is being performed on Zoom's support site on November 4 that may cause support impact. For more information, please click here.
Everything you need to work together, all in one place.Explore Zoom One's Collaboration Tools
Connect virtually from anywhere with Zoom Meetings
Collaborate together with Zoom Chat
Call the world with Zoom Phone
Create and brainstorm with Zoom Whiteboard
Rich conversation analytics to improve sales
Send and receive messages and calendar invitations
Bring fluid interactions to hybrid teams with Zoom Huddles
Remove the hassle of traditional scheduling with Zoom Scheduler
Innovative video solutions for every meeting space.
Solutions to host impactful virtual and hybrid experiences.Find a Solution for Every Event
An omnichannel cloud solution optimized for video.
Zoom solutions elevate collaboration across vertical use cases.Discover Zoom Industry Solutions
Enabling exciting new ways to teach, learn, and connect globally
Transforming client engagement and employee experiences
Improving collaboration between agencies, ministries and constituents
Connecting care, collaboration, and medical innovation
Real-time communication, anywhere in the world
Bridging the in-store and online experiences
Expert support and services for all your design, strategy, implementation, event, and hardware needs.
An open platform that allows developers to build Zoom apps and integrations.
Zoom Partners bring Zoom's communications platform to market through alliance, sales, and service partnerships.
Discover new ways to use Zoom solutions to power your modern workforce.
Access expert-led tutorials on Zoom products and features.
Network with other Zoom users, and share your own product and industry insights.
Get documentation on deploying, managing, and using the Zoom platform.
I know a lot of people hate full screen mode, and googling for information on Zoom and full screen are filled with people trying to figure out how to get out of full screen mode.
My problem is the opposite. I love full-screen mode. I'm on a Mac, and "full screen" goes onto its own space/desktop on my monitor that I can three-finger swipe to and from. Especially when screen-sharing, full screen mode allows me to see the shared screen as large as possible with minimum extra "chrome" around it.
I have Zoom set to "Enter full screen when starting or joining a meeting: checked" and "Window size when screen sharing: Fullscreen mode".
This used to work great. Zoom would start fullscreen, when someone shared it would stay full-screen, when someone stopped sharing it would stay full screen, etc. Sometime about a month back, all my Zoom settings got reset to defaults (no idea why), and even after setting the above two items again, what happens is:
How can I get that third behavior to stop? It disrupts whatever I am doing (be that paying strict attention to the meeting, or listening to the meeting while multitasking in the background on another screen).
Was this some intentional Zoom update, and I should make Zoom not full screen anymore?
Same here. Everything that TomDibble posted. All Settings gone and now exiting full-screen after someone finishes srcreensharing. My use case although is different: For Hybrid Meetings we share someones Screen on a TV and others join virtually. If someone remote presents something, leaving full-screen after that is annoying to say the least.
Hi @TomDibble I'm very sorry for the frustration this is causing you! Our engineers have identified the issue and a fix will be included in v5.16.0 which will be released in September.
Below are the setting configurations for anyone else on the thread who may need them. Please ensure your settings are set as described below. If all of your settings are configured as below, you are on a Mac, and this issue is still occuring, a workaround until 5.16.0 is released would be to uninstall your current version and reinstall Zoom version 5.14.10. Here are download links for 5.14.10:
macOS: 5.14.10 https://zoom.us/client/22.214.171.12402/Zoom.pkg
Silicon Chips: https://zoom.us/client/126.96.36.19902/Zoom.pkg?archType=arm64
IT Admin: https://zoom.us/client/188.8.131.5202/ZoomInstallerIT.pkg
If you are watching someone else screen share and the Zoom tab resizes to the size of the user screen sharing.
If you are screen sharing and your Zoom Client gets minimized completely
Dual monitor configuration:
I am having the exact same problem and wish I knew how to fix it. Thanks for posting the question. I hope someone will post a solution. In the meantime, I learned I can double click the small window and it then becomes full screen.
Update 5.16 is now with us. I uninstalled previous versions of the Zoom client across all 3 of my MacBooks and reinstalled. The good news is that the issue of exiting full screen after share screen is stopped so far seems to be resolved. Just make sure to check your audio settings as it did reset some of mine and if you use side by side when share screen is on you might have to reselect this option.
@arambasil this doesn't seem to relate to the issue people were reporting, which is that we drop out of full-screen mode to a normal window whenever *other people sharing their screen* stop their screen share, as well as when we ourselves are sharing. Nor is "Click this button to return to full screen mode" at all helpful. That extra step of finding the zoom meeting window again after it's been returned to a random Space on one of multiple screens, and having to manually return to full-screen when we've already tried to configure the client to stay in full-screen altogether is what we're trying to avoid.
I can relate to your experience. I've encountered the same issues as TomDibble mentioned – losing all settings and automatically exiting full-screen mode after someone completes a screen-sharing session. However, my situation is a bit unique. In our case, we often have hybrid meetings where one person shares their screen on a TV while others participate remotely. When a remote presenter finishes their session, the automatic exit from full-screen mode can be quite frustrating, to say the least.
I'm still having the issue where when I share full screen and then stop sharing, my zoom window reverts back to un-maximized size (not completely minimized) size on my primary desktop and often buried under other applications I have open in that desktop which are not maximized.
I'm running Version: 5.16.10 (25689) which I moved to by uninstalling the previous version. I also uninstalled and reinstalled this latest version as someone in the thread mentioned that it worked after doing that.