Tablet users unable to see my shared screen if they enter the meeting late

[chualc]

I have been having this issue this from end dec 2024 till now. Tablet users eg ipad will not be able to see my shared screen if they enter the meeting AFTER i have started the meeting and SHARED my screen. they will only see a grey screen unless i stop share and Reshare my screen again. Not only is very distruptive to deliver of lesson/meeting, all the contents i have written earlier on the powerpoint is cleared.  But if i dont reshare, those that check in at diff times wont see a thing. 

Laptop users do not have such issue.

problem does not only restricted to participant account cos i tested out signing in meeting using host email but with tablet(ipad/non-pad) also couldnt see shared content 

host and participants have uninstalled and installed the updated client.

wonder if anyone have similar issue and how to solve it. No such problem in the past at all. 

[Alhaqglass]

• Update Zoom on all devices (including tablets).
• Check screen sharing settings: Disable "Optimize for full-screen video clip" and try different sharing options.
• Disable hardware acceleration in Zoom settings on your desktop.
• Test with web client: Have tablet users join via browser instead of the app.
• Check network connection for stability.
• Clear cache and reinstall Zoom on the tablet.
• Contact Zoom support for further assistance.
• Join before sharing: Have tablet users enter before you share the screen.

[chualc]

Only one of the above works to certain extent.  joining via browser solved the problem for some ipad users but not all ipads, couldnt work on ALL macbooks. But joining through browser posed another issue. The annotation pen is missing, students cannot write their answers on my screen. Still waiting for zoom support to solve this issue. Greatly appreciate if there's anyone who had such issue and has found a solution