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I have an m4v video that I would like to use as a background. Quicktime plays it just fine but it's grayed out in the Zoom file selector for backgrounds. What's going on there?
M4V video files are not supported by Zoom for use as a virtual background. As noted in this article, background videos must be a MP4 or MOV video file. To use this particular video, you would need to change the file type with some 3rd-party video converter or editing software.
Hope that helps and please make sure to mark the solution as accepted if this information is what you needed.