Showing results for 
Search instead for 
Did you mean: 

Zoom Chat 101 : Account Settings

Listener | Zoom Employee
Listener | Zoom Employee

Zoom Chat: How to configure account settings


By default, users are allowed to chat with others in Team Chat. Admins can configure Team Chat settings in the Zoom web portal at the account level for all users in the account or the group level for a specific group of users. Some settings are only available at the account level.


  1. Sign in to the Zoom web portal.
  2. In the navigation menu, click Account Management then Account Settings.
  3. Click the Team Chat tab AJR03_0-1695857936672.png


  4. Adjust settings as needed in the following areas:
    • Sharing
    • Visibility
    • Security
    • Storage
  5. Click the toggle next to a setting to enable or disable it.
  6. (Optional) Click the lock icon AJR03_1-1695857937330.png  


    next to a setting to prevent users from changing this setting.

Learn about available Team Chat settings.