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The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

zoom alternative?

carsonkelly23
Newcomer
Newcomer

‎2024-12-02 09:58 AM

zoom customer's support is atrocious. I have had a webinar that I am supposed to host just disappear and now the account is saying I don't have the webinar service. Getting someone on the phone. The chat system is a joke.

 

Anyone have any suggestions?

Topics:
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CarlaA
Community Moderator | Employee
Community Moderator | Employee

‎2024-12-02 10:27 AM - edited ‎2024-12-02 10:28 AM

Hi @carsonkelly23 , thanks for posting in the Zoom Community. I'm sorry you're dealing with these issues around your Zoom Webinar service—i'm happy to help you get this sorted!

 

Can you try signing in to the correct account associated with your Webinar plan and check the billing page to confirm that your plan is active? You can find that here: https://zoom.us/billing.

 

Let me know how it goes- thanks!


Carla (she/her/hers)
Zoom Community Team
Have you heard of Zoom AI Companion?
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