Work Smarter: Team-up with Zoom Phone's AI Companion

[aileenfelix]

If you are feeling overwhelmed by phone calls, voicemails, and the constant struggle to capture important information,  Zoom Phone AI Companion is here to help. 

Based on the feedback I've received from customers on recent business reviews conducted, a significant number of them expressed consistent praises with the new features of AI Companion for Zoom Phone. Customers love its ability summarize phone calls and generate voicemail tasks because it improved their team's productivity, efficiency, and focus.

Imagine an intelligent assistant that can:

Summarize Phone Conversations: AI Companion captures the conversation essence, generating concise summaries that highlight key points, decisions, and next steps. No more frantic note-taking during calls to remember details after a call.

Key Benefit: You can focus more on the conversation and avoid the struggle of remembering details because the summary provides a clear reference for both parties making sure everyone is aligned on next steps.
 

Extract Voicemail Tasks: AI Companion analyzes the transcribed voicemail message to identify actionable items mentioned in the voicemail. If tasks were identified, AI Companion creates a list of tasks directly within the voicemail interface.

Key Benefit: No more sifting through voicemails to find specific information. You can easily see a list of potential tasks associated with each message, saving time spent listening to entire messages for details. By focusing on the tasks identified by AI Companion, you can prioritize your actions and ensure important requests don't get lost in the shuffle.
 

Prioritize Important Voicemail: AI Companion helps you tackle the ever-growing mountain of voicemails by sorting them based on importance. You get to set up keywords or topics that are important to you. This could be anything from "client" or "urgent" to specific project names or names of important contacts. AI Companion then analyzes the text of each message to see if it matches your predefined criteria. Voicemails that contain your chosen keywords or topics are labeled and placed higher in your voicemail inbox, ensuring they get your attention first.

Key Benefit: You can focus on the most important messages first, and respond to vital calls promptly, saving you time and ensuring critical information isn't buried under less urgent voicemails.
 

Summarize SMS Threads: AI Companion analyzes your SMS conversations to identify key points and generate summaries. These summaries include the main topic of discussion, decisions, and any action items or next steps.

Key Benefit: You can easily recall key points and details from SMS conversations without scrolling through long message threads as the summaries capture the essence of the conversation, saving time by quickly understanding the overall flow of the conversation. You can prioritize responses and avoid the need to reread lengthy message chains.
 
Here's a short video which showcases all these amazing features.
 
All these valuable features is available at no additional cost with qualifying Zoom Phone plans. Don't wait to unlock the potential of AI-powered communication. Enable it now and discover how Zoom Phone AI Companion can revolutionize the way you manage your calls!

[crissyd]

Great post, @aileenfelix ! AI Companion in Zoom Phone is indeed a game changer. ☎️+✨=🙌💙

[Bri]

I 100% agree! Thank you for sharing @aileenfelix 😍

[jrmagno]

Agree 100% this is very helpful @aileenfelix 

[MGSR]

Great post! Thank you for sharing @aileenfelix!

[Dee_S]

Definitely a smarter way to work with this AI Companion feature on Zoom Phone!