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What's New At Zoom - May 2024 Recording & Recap

Zoom Employee
Zoom Employee

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Thank you so much for taking the time to join our May What's New at Zoom webinar. If you were not able to join us, we've got you covered with a comprehensive summary of the event.


Check out the recording of today's event here.


Our Next What's New Webinar is on June 27th. You can also find the list of our upcoming events in the Customer Success Events page.


Below we have summarized the key themes from the Q&A. If you have any additional questions or follow up, kindly post a reply in the comments and a Zoomie will respond promptly.



Key Question Themes:


AI Companion Security

Zoom does not use any of your audio, video, chat, screen sharing, attachments or other communications-like customer content (such as poll results, whiteboard and reactions) to train Zoom’s or its third-party artificial intelligence models.




AI Companion for Education and Healthcare

Healthcare and education customers have unique industry-specific data security and privacy concerns. As such, for those customers with BAAs in place with us, certain AI Companion features will be made available once the necessary HIPAA compliance is provided for these features.

Currently, Meeting Summary, Smart Recording for Meetings, and Thread Summary for Team Chat are available for Healthcare and Education accounts with BAAs in place. The admin settings for these features are all disabled and locked by default.


AI Companion Features


Zoom Workplace


Customizing Zoom Waiting Room


Zoom Spaces


You can also stay informed with up-to-date release notes that include detailed descriptions of new features, enhancements, modifications to existing features, and resolved issues. Easily navigate through updates by either date or product to explore the latest additions in the newest version of Zoom.


We are looking forward to seeing you on June 27th for the next webinar in this awesome series!



This is super helpful for all Zoomers! Thank you for sharing @EmersonS 🤓

Zoom Community Team
Have you heard of Zoom AI Companion?


Thank you, EmersonS, for the comprehensive recap of the May webinar! The focus on AI Companion Security and its privacy measures is particularly reassuring. It's great to see that Zoom is committed to protecting user data while introducing advanced AI features.

I have a couple of questions:

  1. Are there any upcoming enhancements planned for the AI Companion features specifically for healthcare and education sectors?
  2. Could you provide more details on how to customize the Zoom Waiting Room?

Looking forward to the next webinar on June 27th! Like the certainty and guidance found in Surah Al-Waqiah, these updates help us navigate and utilize Zoom's features more effectively.

Hi. Thanks for reaching out. 


1. While we don't have any updates to share at the moment, we would like you to stay tuned for future announcements. We appreciate your patience and enthusiasm and are excited to bring you new enhancements in our upcoming releases. Alternatively,  please regularly check the release notes and watch out for the What’s New at Zoom email join the monthly webinars too.


2. Please watch this video clip for a quick tutorial about customizing your waiting room


I hope this helps!




In May 2024, Zoom introduced several new features, including improved AI-driven meeting summaries, enhanced security options, and better integrations with third-party applications. These updates aim to streamline user experience, increase productivity, and ensure data privacy.