cancel
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:
  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

Newbie Question about Meeting Registration

Gavsta
Explorer
Explorer

Apologies if this has been asked a lot - I didn't know what to search for. 

 

Our Licences are:  Zoom One Business and Zoom Events. 

 

We're trying to get started on Zoom Webinars and want users to register but don't want them to have to enter One Time Passwords (OTP). 

 

Recently I attended a Webinar that looked like what we wanted. The people who arranged it sent an invite message to me. I forwarded it to some of my colleagues. We all registered. When the meeting started it said "If you are the meeting host, sign in to start the meeting XXX XXXX XXXX" and "I'm not the meeting host: Join Meeting as an Attendee".  

When I signed in, it asked for a code that was already on the invite. I suspect that everyone might have gotten the same code (not sure?). 

 

It was a normal event - where I was just a listener and the other organization had three speakers. 

 

Can someone please tell me which license they were probably using (I'm guessing Zoom Events?) and can you please point me in the direction of the Registration options.  We've been looking at Registration options and have been told by Zoom that it's not possible but clearly it is... so I think we're using the wrong words to ask for what we need. 

 

Thanks. 

1 ACCEPTED SOLUTION

ArvinG
Zoom Employee
Zoom Employee

Hey there! You will find this in the  "Event Access" section. From here, you will find a couple of registration options that looks like this:


Screenshot 2024-03-27 at 4.29.40 PM.png

If you don't want your attendees to be using email OTP as an authentication method then you can just pick "Sign in w/ Zoom" from the drop down. 

 

From experience, I would recommend that you give your attendees some flexibility here and just select "Sign in w/ Zoom or authenticate over email OTP" because not all attendees may have an existing Zoom Account.

 

I hope this helps. Thanks!

View solution in original post

1 REPLY 1

ArvinG
Zoom Employee
Zoom Employee

Hey there! You will find this in the  "Event Access" section. From here, you will find a couple of registration options that looks like this:


Screenshot 2024-03-27 at 4.29.40 PM.png

If you don't want your attendees to be using email OTP as an authentication method then you can just pick "Sign in w/ Zoom" from the drop down. 

 

From experience, I would recommend that you give your attendees some flexibility here and just select "Sign in w/ Zoom or authenticate over email OTP" because not all attendees may have an existing Zoom Account.

 

I hope this helps. Thanks!