Maintenance is being performed on Zoom's support site on November 4 that may cause support impact. For more information, please click here.
Everything you need to work together, all in one place.Explore Zoom One's Collaboration Tools
Connect virtually from anywhere with Zoom Meetings
Collaborate together with Zoom Chat
Call the world with Zoom Phone
Create and brainstorm with Zoom Whiteboard
Rich conversation analytics to improve sales
Send and receive messages and calendar invitations
Bring fluid interactions to hybrid teams with Zoom Huddles
Remove the hassle of traditional scheduling with Zoom Scheduler
Innovative video solutions for every meeting space.
Solutions to host impactful virtual and hybrid experiences.Find a Solution for Every Event
An omnichannel cloud solution optimized for video.
Zoom solutions elevate collaboration across vertical use cases.Discover Zoom Industry Solutions
Enabling exciting new ways to teach, learn, and connect globally
Transforming client engagement and employee experiences
Improving collaboration between agencies, ministries and constituents
Connecting care, collaboration, and medical innovation
Real-time communication, anywhere in the world
Bridging the in-store and online experiences
Expert support and services for all your design, strategy, implementation, event, and hardware needs.
An open platform that allows developers to build Zoom apps and integrations.
Zoom Partners bring Zoom's communications platform to market through alliance, sales, and service partnerships.
Discover new ways to use Zoom solutions to power your modern workforce.
Access expert-led tutorials on Zoom products and features.
Network with other Zoom users, and share your own product and industry insights.
Get documentation on deploying, managing, and using the Zoom platform.
Hi. I have spent a few hours looking up how to set up Zoom healthcare. I already have a Zoom one pro account, and anytime I try to add Zoom healthcare, the website just brings me back to my current plan, with no option to obtain Zoom healthcare. Also, I keep reading from multiple people on Zoom community that I need to obtain a BAA in order to be HIPAA complaint. I have tried calling the sales team but no one actually picks up the phone.
Can someone please explain how I can obtain a BAA. This has become rather time consuming. Need help!
I have the same issue. In fact, I thought I had already activated my BAA a while ago (even upgraded to a paid account so I could do that), but when I try to find a copy of it, it's nowhere to be found. I've contacted "support" about it at least three times and get nothing more than an auto-response that they've received my query. This is getting old!!
My issue has been resolved! To enable HIPAA compliance on my account for TeleHealth services, Zoom informed me to :
1. Log in at https://zoom.us/billing 2. Scroll down to the "Interested in other available plans?" section 3. Click Enable next to Business Associate Agreement ( US only) 4. Review the terms of the BAA, then click "I agree" 5. Upon clicking enable and accepting the terms, you will see HIPAA Enabled Compliance on your order review and Billing Portal. After completing these steps, you should be all set, and your account is enabled for HIPAA compliance!
This option appeared for me after I reached out to the Zoom Sales team via the Zoom chat feature. Hope this helps!
Thank you thank you!! FINALLY! I've never been able to get someone on the chat feature who said anything other than "contact sales."
By the way - for others looking at this - the option that rocknbeans describes as "Interested in other available plans?" was worded a little differently on my site: "Discover our other popular products."
I had to scroll down quite a ways to see it, but it was there, and I was able to enable.activate and save it. I'm so happy for this community!