About rkoo

rkoo · 2023-09-06 04:49 PM

Thank you thank you!! FINALLY! I've never been able to get someone on the chat feature who said anything other than "contact sales."By the way - for others looking at this - the option that rocknbeans describes as "Interested in other available plans...

rkoo · 2023-09-06 11:29 AM

Thanks for that new path. Unfortunately, when I look there (in "Plan Management"), I see my plan type, but even when I click on "Plan Details," I don't see BAA or Business Associate Agreement - or HIPAA - mentioned anywhere at all. Frustrating, becau...

rkoo · 2023-09-05 09:55 PM

There doesn't seem to be a pathway that matches the wording shown in the post on 7/3/23. No tab or menu item called "Account Management." I'm on the website, not the app, if that matters. I don't see "current plan" anywhere either. Can anyone tell me...

rkoo · 2023-09-05 09:47 PM

I have the same issue. In fact, I thought I had already activated my BAA a while ago (even upgraded to a paid account so I could do that), but when I try to find a copy of it, it's nowhere to be found. I've contacted "support" about it at least three...

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Re: How do I obtain a BAA to be HIPAA compliant?

Re: Download copy of my BAA from current account (not a new account)

Re: Download copy of my BAA from current account (not a new account)

Re: How do I obtain a BAA to be HIPAA compliant?

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Re: How do I obtain a BAA to be HIPAA compliant?

Re: Download copy of my BAA from current account (not a new account)

Re: Download copy of my BAA from current account (not a new account)

Re: How do I obtain a BAA to be HIPAA compliant?