cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:

  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

Call Result shows as 'Call Connected' via API, but as 'Call Failed' in Zoom Admin Phone Call Log

adamant
Newcomer
Newcomer

‎2024-07-29 03:06 PM

Call Result shows as 'Call Connected' via API, but as 'Call Failed' in Zoom Admin Phone Call Log.

Duration is 00:00:00 or 00:00:02.

Topics:
0 Likes
1 REPLY 1

lancetlc
Zoom Employee
Zoom Employee

‎2024-07-31 08:31 AM

Hey @adamant,

 

That seems a bit odd. We suggest that you submit a Support ticket here with the details and screenshots if available so our Tech Support Team can assist further.
 
0 Likes