cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:

  • Effective immediately, customers with subscription plans greater than $10 USD/month may receive live chat support. Sign in and visit our contact page to view your support options.

  • Starting February 1, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to keep using SMS/MMS capabilities on their numbers.

Call Result shows as 'Call Connected' via API, but as 'Call Failed' in Zoom Admin Phone Call Log

adamant
Newcomer
Newcomer

‎2024-07-29 03:06 PM

Call Result shows as 'Call Connected' via API, but as 'Call Failed' in Zoom Admin Phone Call Log.

Duration is 00:00:00 or 00:00:02.

Topics:
0 Likes
1 REPLY 1

lancetlc
Zoom Employee
Zoom Employee

‎2024-07-31 08:31 AM

Hey @adamant,

 

That seems a bit odd. We suggest that you submit a Support ticket here with the details and screenshots if available so our Tech Support Team can assist further.
 
0 Likes