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Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

zoom subscription

viejayvalerio
Newcomer
Newcomer

‎2022-12-12 08:11 PM - last edited on ‎2023-04-28 01:55 PM by Community Moderator | Employee

I was billed for a zoom subscription on my credit card but i didn't apply for it. and the confirmation email was sent to my old email which i never use for my Zoom account.

 

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Ray_Harwood
Community Champion | Customer
Community Champion | Customer

‎2022-12-13 05:25 AM

Hi, @viejayvalerio. Thank you for visiting the Zoom Community to seek support. Because this is a public forum, we do not handle billing related questions here. Please submit a support ticket to our Billing team here and they will be able to assist you.

https://support.zoom.us/hc/en-us/requests/new?ticket_form_id=360000983032


Ray -- check out the GoodClix website.
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