unpaid credit note

[giusirecasbl]

On March 21, I cancelled my subscription.
A credit note of 62,97€ was issued.
But the refund on my visa never happened.
No answer when I write to email de zoom.us
Can someone from accounting please contact me for the refund?

[RN]

Hi @giusirecasbl I am not seeing a ticket under your account. I would suggest reaching out to our Zoom billing support as they do not monitor the community. You can create a ticket here. 

[giusirecasbl]

Thanks for the informations and link to create a ticket