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Request for Account Upgrade

Dear Sir/Madam,
I was not able to access my emails for a while and my Zoom Account was downgraded to a Basic plan due to non-payment of an annual bill of US$149.90. As a result of this I was able to process payment for US25.05 only today.
Therefore, I would appreciate if you could send me another invoice for 12 months subscription so that I should process payment and get my account upgraded again.  
I look forward to your prompt assistance.
Best regards,

Community Champion | Customer
Community Champion | Customer

Welcome to the Zoom Community, @Washington3k 


Because this is a public forum, we do not handle billing related questions here. Please submit a support ticket to Zoom’s Billing team here and they will be able to assist you.

Ray - / aka "Old Desert Lizard"
Please mark this post Accepted if it helped you !