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unable to payment using my zoom account payment plateform

ICSOutsourcing
Newcomer
Newcomer

when trying to pay via credit my account pop that "it give CURL error and saying my account is blocked due to security reason. now they have down graded  our account

 

1 REPLY 1

S_K
Community Champion | Employee
Community Champion | Employee

Hi @ICSOutsourcing 

 

I recommend checking Error Codes for Billing and then contacting your bank for additional details. You can also submit a request to Zoom Billing for assistance. They may need to access your account to determine the issue.