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The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

recharge again

fashv
Newcomer
Newcomer

‎2022-05-10 11:53 AM - last edited on ‎2023-04-14 01:13 PM by Community Moderator | Employee

hey, 

 

I canceled my plan last month on April, I  am surprised now that you guys recharge me again today for the subscription. 

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jefrancisco4
Community Champion | Employee
Community Champion | Employee

‎2022-05-10 12:42 PM

Hi @fashv 
Have you raised a support ticket? If not, I would recommend that you submit one using our web request - Billing & Account Management.

https://support.zoom.us/hc/en-us/requests/new

If this has answered or help find a solution to your question , please click the Accept as Solution button below so that others in the Community may benefit as well.

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