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recharge again

fashv
Newcomer
Newcomer

‎2022-05-10 11:53 AM - last edited on ‎2023-04-14 01:13 PM by Community Moderator | Employee

hey, 

 

I canceled my plan last month on April, I  am surprised now that you guys recharge me again today for the subscription. 

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jefrancisco4
Community Champion | Employee
Community Champion | Employee

‎2022-05-10 12:42 PM

Hi @fashv 
Have you raised a support ticket? If not, I would recommend that you submit one using our web request - Billing & Account Management.

https://support.zoom.us/hc/en-us/requests/new

If this has answered or help find a solution to your question , please click the Accept as Solution button below so that others in the Community may benefit as well.

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