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Important updates from Zoom Support:

  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

upgrade?

Calvind295
Newcomer
Newcomer

‎2022-05-10 03:13 PM - last edited on ‎2023-04-14 01:12 PM by Community Moderator | Employee

I have a Basic Account.  I only Zoom with one person at a time.  Recently I have been getting disconnected after 40 minutes - then a message pops up indicating I need to upgrade my account.  According to everything I have read that is not necessary since I can go beyond 40 min when zooming with only one individual.  Please Explain.

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Ray_Harwood
Community Champion | Customer
Community Champion | Customer

‎2022-05-10 06:17 PM

See this announcement from Zoom regarding recent changes:
https://support.zoom.us/hc/en-us/articles/5809097508109 


Ray -- check out the GoodClix website or the Z-SPAN website.
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