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The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

upgradetion of my zoom id

1k
Newcomer
Newcomer

‎2024-02-23 03:39 AM - last edited on ‎2024-02-23 01:42 PM by Community Moderator | Employee 

May be I am not able to recharge my account nor am I able to upgrade it.
please rectify my problem and oblised me as soon as possible. 
thanking you

paresh trivedi

 

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Bort
Zoom Employee
Zoom Employee

‎2024-02-23 12:55 PM

Hi @1k 

Unfortunately, the Zoom Billing team generally does not monitor or assist customers in the Community forum, so you will need to contact Billing directly. Try submitting a request here: https://support.zoom.us/hc/en-us/requests/new