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The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

purchase refund

ywangbi67
Newcomer
Newcomer

‎2025-04-18 07:36 AM

Hello. Last year, I subscribed for a year to extend the conference. However, this year, I wanted to cancel my subscription, but it was automatically charged on the 18th. I would like a refund. Can I apply here?

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AnderV
Zoom Employee
Zoom Employee

‎2025-04-19 01:47 AM

Hi @ywangbi67 ,

Please reach out to our Renewals Team so they can assist with your case.

Happy Zooming!

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