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2025 CMX Awards

The Zoom Community has won Best Customer Support Community in the 2025 CMX Community Industry Awards!

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purchase refund

ywangbi67
Newcomer
Newcomer

Hello. Last year, I subscribed for a year to extend the conference. However, this year, I wanted to cancel my subscription, but it was automatically charged on the 18th. I would like a refund. Can I apply here?

1 REPLY 1

AnderV
Zoom Employee
Zoom Employee

Hi @ywangbi67 ,

Please reach out to our Renewals Team so they can assist with your case.

Happy Zooming!