pro licence stop before expaire date

[sanraravel]

1. my pro licence cancel before expaire date i paid for 1year licence but i use only 5moth so i lost 7 month subscript
2. uantity: 1
   UnitPrice: GBP7.40
   Mar 17, 2023 -Apr 16, 2023 GBP7.40 GBP1.48 GBP8.88
   ChargeName:Zoom OnePro
   Annual
   Quantity: 1
   UnitPrice: GBP119.90
   Mar 17, 2023 -Mar 16, 2024 GBP119.90 GBP23.98 GBP143.88
   Subtotal GBP127.30
   Total (Including Taxes, Fees &Surcharges) GBP152.76

[S_K]

Hi @sanraravel 

Thank you for reaching out to Zoom Community!

I recommend that you submit a request to Zoom Billing for assistance. They will need to access your account to determine the issue.