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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

help me to get my zoom

Adamz
Newcomer
Newcomer

I used an empty email address *********** registered to buy a zoom number, after the purchase, I realized this problem, and then registered the email address, now the mailbox cannot receive the verification code, how to solve it?

2 REPLIES 2

RN
Community Moderator | Employee
Community Moderator | Employee

Hey @Adamz  for this you will need to submit a ticket to https://support.zoom.us/hc/en-us/requests/new?ticket_form_id=360000983032 and for the Request Type: Account Management. After submitting the ticket be on the lookout for a follow-up email to the email address you provided.

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Zoom Community Moderator
he/him/his

Have you heard about Zoom AI Companion? ➡️ Check it out!

Thank you for your help.

I have sent an email according to the contact information you provided, but there has been no response for several days. What should I do?