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2021-09-13 06:08 PM
I'm under a lot of stress right now. I've been using ZOOM as a monthly payment for a long time.
In the process of upgrading to business for only a month, the payment was made annually.
In addition, monthly payments have been doubled.
Please cancel the annual payment. I will continue to use it as a monthly payment. Please make sure to cancel it. It's so stressful. It's so hard because there's no Korean customer center.
2021-09-14 07:02 AM
Hi @LeeKielTak
The Community cannot help with Billing issues. You will need to contact the Zoom Billing team directly for help with this.