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cloud storage increasing and I cancelled a month ago

marcelaheredia1
Newcomer
Newcomer

‎2023-03-06 10:29 AM

I can not find a solution .. I have cancelled cloud storage and it is still charging me withou using it... I only asked for having a basic zoom and many charges are being done to my acount without my authorization.. Nobody is taking care of this... My ticket is 16565946

I need a soution soon lease

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RN
Community Moderator | Employee
Community Moderator | Employee

‎2023-03-10 01:21 PM

Hi @marcelaheredia1 I do see you have a ticket already open, for the best support I would suggest continue getting support through your ticket as they have the available resources internally to get this resolved for you. Thanks! 

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