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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

cloud storage increasing and I cancelled a month ago

marcelaheredia1
Newcomer
Newcomer

I can not find a solution .. I have cancelled cloud storage and it is still charging me withou using it... I only asked for having a basic zoom and many charges are being done to my acount without my authorization.. Nobody is taking care of this... My ticket is 16565946

I need a soution soon lease

1 REPLY 1

RN
Community Moderator | Employee
Community Moderator | Employee

Hi @marcelaheredia1 I do see you have a ticket already open, for the best support I would suggest continue getting support through your ticket as they have the available resources internally to get this resolved for you. Thanks! 

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Zoom Community Moderator
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