cancel
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:
  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

Trying To Upgrade On Zoom After Purchasing On App Store

Geo4
Newcomer
Newcomer

Hi Guys, I purchased my zoom pro membership through the app store and I now need to upgrade. When I go to upgrade it says any changes need to be made through the app store and that it was a single license membership and I would need to cancel through the app store and repurchase through zoom. When I cancelled it through the app store and tried to upgrade through zoom it didn't allow me and it says "contact sales to upgrade" I really need to upgrade to business pro and add extra cloud storage for my business asap. Any help is appreciated. 

0 REPLIES 0