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Newcomer
Dortelilly
Newcomer
September 25, 2023
Question

change of creditcard information

  • September 25, 2023
  • 1 reply
  • 0 views

i can not find out to change my creditcard information - i put in new information of my card and a yellow box come up asking for state/province information ... no place to enter new information ??

1 reply

Vinnie
Community Champion | Customer
Vinnie
Community Champion | Customer
September 26, 2023

 Hello @Dortelilly 

I am sure you know how to reach Payment in your personal Zoom Portal, but just in case:

ADMIN > Plans and Billing > Billing Management

 

I might be wrong, but I don't think you can edit/change an existing card but rather populate all the information again; but the end-result should be the same...or just add an a "Backup Payment Method"

 

I hope this helps. Vinnie

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