cancel
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:
  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

change of creditcard information

Dortelilly
Newcomer
Newcomer

i can not find out to change my creditcard information - i put in new information of my card and a yellow box come up asking for state/province information ... no place to enter new information ??

1 REPLY 1

Vinnie
Community Champion | Customer
Community Champion | Customer

 Hello @Dortelilly 

I am sure you know how to reach Payment in your personal Zoom Portal, but just in case:

ADMIN > Plans and Billing > Billing Management

 

I might be wrong, but I don't think you can edit/change an existing card but rather populate all the information again; but the end-result should be the same...or just add an a "Backup Payment Method"

 

I hope this helps. Vinnie