can I reach zoom via email?

Community

On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

I had to change my email account. Unfortunately I cannot access my old email adress.

Whilst trying to give Zoom my new email adress, they tell me that all discussion will be send to my old one, and if I cannot reach it, I shall contact Zoom support...

But where do I find their email adress???

Thanx

1 REPLY 1

Hi @solasanIob! Could you please contact our billing team about this at https://support.zoom.us/hc/en-us/requests/new?ticket_form_id=360000983032 ?

Bri
Zoom Community Team
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