cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

Zoom version.

Eliza15
Newcomer
Newcomer

‎2023-06-07 09:04 AM - last edited on ‎2023-08-11 01:57 PM by Community Moderator | Employee

I am being charged £38.40 monthly on top of my yearly subscription fees. I thought it was one off charge.

Could you explain it into details for me please?

Thank you.

Topics:
0 Likes
2 REPLIES 2

Alexander_
Newcomer
Newcomer

‎2023-06-08 11:21 AM

Would you be able to do a charge back?  Just wondering because I don't know how much help you will ever get here.

0 Likes

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

‎2023-06-08 07:18 PM

Welcome to the Zoom Community, @Eliza15 

 

Because this is a public forum, we do not handle billing related questions here. Please submit a support ticket to Zoom’s Billing team here and they will be able to assist you.

https://support.zoom.us/hc/en-us/requests/new?ticket_form_id=360000983032


Ray -- check out the GoodClix website.
0 Likes