cancel
Showing results for 
Search instead for 
Did you mean: 

On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Zoom keeps downgrading to itself in an older version

Daoxin
Newcomer
Newcomer

I have manually updated my Zoom to a newer version, but it has gotten to the point where an hour after updating it, it reverts itself back to an older version. I have tried so many times to get rid of Zoom in every way, deleted files, uninstalled it, and looked so deep in my systems, but somehow and someway, Zoom keeps reverting back to an older version that cannot be used at all until it updates.

This is my own personal computer, and it just does this. How can I ensure Zoom stays updated and in the newest version that it needs to be in permanently?

3 REPLIES 3

RodB1
Newcomer
Newcomer

I hope someone answers this - everytime I attempt to open Zoom it tells me that it must update and takes a while updating (from 5.4.7 to - currently 5.17.11) before it is usable - very very annoying - my personal PC on Win 10 - Any suggestions anyone? If it's updated why does it keep reverting????

DWG06880
Newcomer
Newcomer

Same thing happens to me.  I get prompted to do the upgrade, I do so, then hours or days later, it's back to version 5.14.11.  I have even tried uninstalling, restarting the computer, and installing and it still then downgrades itself hours or days later.  This problem essentially makes Zoom a hassle rather than a useful tool.  I have to plan for a lengthy "upgrade" every time I want to log into any Zoom event/meeting

Daoxin
Newcomer
Newcomer

I am bumping this again because I still have not gotten any answer at all, and has been almost 2 months.