cancel
Showing results for 
Search instead for 
Did you mean: 
The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

"Account Information" on my invoice is wrong

phinaborgeson
Newcomer
Newcomer

The "account information" listed is wrong.

For some reason programs sometimes pick this up from old saved information.

It now reads "Trinity Episcopal Church Sonoma"

It should read "Deacon Phina Borgeson"

 

I have no idea how to change this.

 

2 REPLIES 2

S_K
Community Champion | Employee
Community Champion | Employee

Hi @phinaborgeson 

 

You can update the name on your account profile. See Managing the Account Profile . Note that this will only be seen on future invoices. Zoom is unable to change information on invoices that have already been generated.

 

zoomhk
Newcomer
Newcomer
I have the same problem, because ZOOM doesn't teach us how to change account information before paying. Actually when I paid and received the invoice, Oopus,  the account information was wrong. Oh no, Who can help me!