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Why do I keep getting emails “Our records indicate that the details of your card have changed”

jtomalley
Newcomer
Newcomer

‎2025-01-20 12:42 PM

Nothing has changed. The card is the same and won’t expire for several months. I get one if these emails every 1-2 months for no reason. 

Each time I log in, check the info, find that nothing has changed.
Then I change my password for safety. 
Can someone offer some insight as to why this keeps happening?

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1 REPLY 1

MGSR
Community Moderator | Employee
Community Moderator | Employee

‎2025-01-20 12:55 PM

Hello @jtomalley,

It sounds like you're dealing with a type of phishing attempt or automated message sent by a third-party service that may be improperly configured or misusing your details. You can report this to our Trust & Safety department.


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?
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