Unable to cancel subscritpion

[Anna41]

I want to cancel my subscription. 

I have tried several times using two different methods to cancel my Zoom subscription, but each time I try to do so, I am unable. 

Either the page needs to reload or the process is not available at the time I am trying to cancel.

I find this unacceptable and irregular. Has anyone else experienced this?

How do I connect with Customer Service?