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The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

What to do if cancellation is not possible

ダミアン
Newcomer
Newcomer

‎2023-05-14 07:27 PM

I have an annual contract, but I am unable to sign it and am being billed for the next year.

I would like to know if there is a way to cancel and have it returned.

Topics:
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Ray_Harwood
Community Champion | Customer
Community Champion | Customer

‎2023-05-15 05:58 PM

Welcome to the Zoom Community, @ダミアン 

 

Because this is a public forum, we do not handle billing related questions here. Please submit a support ticket to Zoom’s Billing team here and they will be able to assist you.

https://support.zoom.us/hc/en-us/requests/new?ticket_form_id=360000983032


Ray -- check out the GoodClix website.
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