cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

Waiting For a Simple Answer on Account Management

dablerinca
Newcomer
Newcomer

‎2024-01-19 05:44 PM

What does it take to get a response from Zoom folks? I submitted a simple request 12 days ago about transferring an account to a new user because of a death. In the mean time, our group on the East Coast has been waiting for an answer.  Can someone please expedite this?  When submitting the request, I believe the online system assigned this a low priority. It is not, but I could not find a way to change it. 

0 Likes
1 REPLY 1

dablerinca
Newcomer
Newcomer

‎2024-01-20 08:38 AM

I'm really confused as to the purpose of these boards. Is this an attempt at social media for Zoom?  I'm desperately trying to get help as I manage 19 paid accounts, and I can't get ahold of a human being. Instead, when I post on this page I'm congratulated by earning a new "Welcome" badge, then a "Chatting it Up" badge, and finally I've been promoted to the new rank of LISTENER!!!  Can I please get some help with my account management problem???? 

0 Likes