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The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

Unwanted emails

CDNMickie
Newcomer
Newcomer

On a regular bases I get emails for things that are like for marketing and to promote things and I keep unsubscribing every one of them and keep getting more!  They are not related to my account and alerts as my account is a basic one that I don't pay for.  The last one is about a Webinar about kickstarting 2023!  I tried calling but because I don't pay for subscription I can't talk to a person.  

 

Does this have anything to do with a paid account that has been cancelled over a year ago? I don't have a job that something like this is for but I got the paid version for a not for profit association to have their monthly meetings during the lock down during covid and not able to meet in person. Now we can and I cancelled the subscription.

 

I can't seem to stop these emails so will you do it? Do I need to cancel any account with Zoom to do it?

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