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Zoom AI Companion2022-02-28 01:09 PM - last edited on 2023-04-06 01:51 PM by Bri
I would like to upgrade my webinar plan from 1000 people to 500 people.
If I cancel and add the other plan, won't my events be affected?
Thanks.
2022-03-01 02:22 PM
Hey @Miguel07, are you wanting to downgrade from 1000 participants to the 500 participant webinar plan? You can look into How to cancel an Add-On (paid) subscription.
The only changes that will be made would be the participant capacity if you were to host a webinar the 1000 participants wouldn't be able to join after downgrading to 500 participants.
Here's more info on Zoom subscriptions
2022-03-01 03:47 PM - edited 2022-03-01 03:54 PM
Thank you very much for your answer, last question, will the seminars that I have already created not be affected by the license change after the cancellation date?
2022-03-02 06:38 AM
@Miguel07 as long as you still have a webinar license assigned to the account this shouldn't affect any previous webinars as you're just changing the # of participants that can participate within your plan. 😀