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plan update

Miguel07
Newcomer
Newcomer
I would like to upgrade my webinar plan from 1000 people to 500 people.
If I cancel and add the other plan, won't my events be affected?
Thanks.

 

3 REPLIES 3

RN
Moderator
Moderator

Hey @Miguel07, are you wanting to downgrade from 1000 participants to the 500 participant webinar plan? You can look into How to cancel an Add-On (paid) subscription.

 

The only changes that will be made would be the participant capacity if you were to host a webinar the 1000 participants wouldn't be able to join after downgrading to 500 participants.

 

Here's more info on Zoom subscriptions

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Zoom Community Moderator
he/him/his

Have you heard about Zoom AI Companion? ➡️ Check it out!

Thank you very much for your answer, last question, will the seminars that I have already created not be affected by the license change after the cancellation date?

@Miguel07 as long as you still have a webinar license assigned to the account this shouldn't affect any previous webinars as you're just changing the # of participants that can participate within your plan. 😀

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Zoom Community Moderator
he/him/his

Have you heard about Zoom AI Companion? ➡️ Check it out!