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2022-11-18
01:00 AM
- last edited on
2023-04-28
01:30 PM
by
Bri
Hello, I have received a slew of emails regarding my renewal. None of the originating email addresses will accept replies. The Zoom contact given on the PayPal site also rejects replies.
I have tried to cancel my subscription but PayPal made an automatic renewal payment (I failed to realise that it was automatic - my fault) I live in the UK so 'phone and written contact is impractical.
How can I get help on this?
2022-11-18 02:35 PM
Hi, @NDCarter. Thank you for visiting the Zoom Community to seek support. Because this is a public forum, we do not handle billing related questions here. Please submit a support ticket to our Billing team here and they will be able to assist you.
https://support.zoom.us/hc/en-us/requests/new?ticket_form_id=360000983032