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The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

Trying to cancel but cannot self-serve

tuwang
Newcomer
Newcomer

‎2023-08-14 06:31 PM

I'm trying to cancel but keep running into this error message without clear next step. can someone help to actually cancel 😉 ?

 

 

Screenshot 2023-08-14 at 6.27.44 PM.png

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RN
Community Moderator | Employee
Community Moderator | Employee

‎2023-08-21 07:43 AM

Hi @tuwang I would suggest reaching out to our Zoom billing support as they do not monitor the community. You can create a ticket here. They should get this resolved for you 🙂

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