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Leroye
Newcomer
Newcomer

‎2023-06-03 07:27 AM

Hello,

Could someone please explain to me why I have these two charges on my bill for my Zoom account, please? Am I being charged for two accounts? Please explain. Because I should only have one account which is what I use for my business meetings.

 

I am being charged both the those below

 

Name: Zoom OnePro

 

ChargeName:Zoom Rooms

Topics:
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Ray_Harwood
Community Champion | Customer
Community Champion | Customer

‎2023-06-03 09:45 AM

Welcome to the Zoom Community, @Leroye 

 

Because this is a public forum, we do not handle billing related questions here. Please submit a support ticket to Zoom’s Billing team here and they will be able to assist you.

https://support.zoom.us/hc/en-us/requests/new?ticket_form_id=360000983032


Ray -- check out the GoodClix website or the Z-SPAN website.
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